Skillbank offers economical PC maintenance and IT support to
small local businesses, charities and private individuals.

Skillbank is based near Rowlands Gill, to the West of Gateshead, Tyne and Wear

Confining our operations to the local area minimises costs and enables us to provide a timely response to clients with IT problems.
Our motto "Advice is free" means we can give clients answers to simple questions at no charge.

Maintenance and Repair

Our highly qualified and experienced staff can help with most areas of IT support. Clients frequently need help urgently with issues such as virus or spyware infections, (malware) networking problems, or data loss. We aim to provide the needed support rapidly and efficiently to minimise disruption to your business. Your hardware can also need maintenance - from a simple clean-up to replacing parts.

Some clients find it an advantage to have planned maintenance, and we can arrange regular visits to test and clean your system hardware and software, and ensure your computers are virus free and backups working effectively.

IT Support, Security, and Website design

In addition to our maintenance and repair service we can also provide further IT support, such as training in the use of Operating Systems such as Windows, and the standard applications they provide; and also resolving issues with peripheral devices (printers, scanners etc) or networks and internet access issues.

We can also advise on on-line security, provide a low cost data recovery service when your hard drive fails, and offer some alternatives for secure deletion of your data if you are disposing of equipment.

As part of our IT support service we also develop and maintain simple, clean, information-based websites. Modern websites need to be media-responsive, so that they can be viewed easily on a full size monitor or a small smartphone or tablet. Our websites mainly use the award winning "Bootstrap" framework that is used on sites such as Facebook and Twitter.

Advice and Consultancy

We are here to provide any help you need in overcoming problems or meeting new demands. With many years of experience in building computers and using Windows and Linux we can usually provide the answers you need. Whether you need advice on choosing computer equipment and software, bulding new installations, or upgrading older systems, we can help.

Good advice costs less than bad decisions - especialy when it's FREE! At we are always happy to offer limited advice to existing clients free of charge; and part of that is reflected in the advice offered on these pages. Check the "advice" and "links" pages to see whether your questions are answered there.